Refund policy

REFUND POLICY

Website: www.divinefemme.store

At Divine Femme, we stand behind the quality of our products. Because our products are digital, we maintain a structured refund policy to ensure fairness for both parties.

✅ 30-Day Satisfaction Guarantee

We offer a 30-Day Satisfaction Guarantee under the following conditions:

To be eligible for a refund, you must:

  • Contact us within 30 days of purchase
  • Provide your order confirmation (email/receipt)
  • Clearly explain why the product did not meet your expectations
  • Demonstrate that you have genuinely accessed or attempted to use the product

📌 Eligibility Requirements (IMPORTANT)

Refunds may be approved only if ALL conditions below are met:

  • The request is made within the 30-day period
  • The product has not been excessively downloaded, copied, or distributed
  • You have not previously requested a refund for the same product
  • Your request is made in good faith (not abusive or fraudulent)

❌ Non-Refundable Situations

We do NOT issue refunds in the following cases:

  • You changed your mind after purchase
  • You did not read the product description before buying
  • You expected unrealistic or guaranteed results
  • You failed to download or access the product after purchase
  • You are requesting a refund after already benefiting from the full content
  • Suspicion of fraud, abuse, or content misuse

⚠️ Abuse & Protection Clause

To protect our business:

  • We reserve the right to deny refunds in cases of abuse
  • Multiple refund requests from the same customer may result in a ban
  • Chargebacks without contacting support may lead to account restriction

💳 Refund Process

If your request is approved:

  • Refunds will be issued to your original payment method
  • Processing time: 5–10 business days (depending on your bank/provider)

📩 How to Request a Refund

Send your request to:
📧 support@divinefemme.store

Include:

  • Full name
  • Order email
  • Reason for refund

🔒 Final Note

By purchasing from Divine Femme, you agree to this refund policy.

We are committed to delivering value — and we expect our customers to engage with our products fairly.

 

👉 “Try it risk-free for 30 days.”